FREQUENTLY ASKED QUESTIONS

Call Us 940.231.1051  /  Email Us [email protected] 

FREQUENTLY ASKED QUESTIONS

Call Us 940.231.1051
Email Us [email protected] 

WHAT IF I ALREADY HAVE A WEBSITE, BUT I JUST WANT IT UPGRADED?

Perfect!  We can fix you up with a new look and a more functional site. Let us know what you like, and what you don't like and let us go to work making the perfect website for your business!  We will handle the transfer to the new site.

WHEN IS PAYMENT DUE?

For website designs half is due at the beginning of the project. The other half will be due once you have reviewed the design and are ready to make the website live. On the website management packages, full payment is due before the contract begins. 

CAN I ADD AN EMAIL ADDRESS?

Yes, if you'd like an email address to go along with your domain we can provide that for you! Depending on your hosting the cost may vary.

I HAVE A FACEBOOK, DO I REALLY NEED A WEBSITE?

We get this, a lot. A Facebook is not a website. While Facebook is great for networking, they control the content you publish and limit what your customers see. With a website, you are in  total control of your message. Furthermore, most customers don't initially find companies on Facebook. Typically your industry is "googled" and your facebook page will always appear below website listings. If your competitor has a website and you only have a Facebook you will always rank below them.  There are many other advantages of having your own website and if you still have questions we would be more than happy to answer them! 

DO YOU HAVE ANY REFERENCES AVAILABLE?

Absolutely! We encourage you to reach out to some of our clients and ask them how their experience was. Drop us a line in the contact form to the right and we will send you their contact information.

HOW LONG WILL IT TAKE FOR MY WEBSITE TO BE READY?

Depending on the scope of your project the timeline can vary, but most basic websites can be built in a matter of days. The more information you provide us the faster the process will work. When we have our consultation we will be able to give you a more accurate timeline for your site.

WILL I GET TO SEE MY SITE BEFORE IT'S PUBLISHED?

Absolutely! Once our designers have completed the design you will have time to review and make revisions before we ever make your site public. We want to make sure you love every pixel!

AM I ABLE TO EDIT MY SITE MYSELF?

Yes, this is possible. Depending on your skill level with computers some find it harder than others. If you'd like to try editing the site yourself, we will be glad to give you the information you need to log into the back end and make all the changes you want. Typically we recommend users who are not familiar with website design to leave it to the professionals. 

WHAT IS 'SEARCH ENGINE OPTIMIZATION' (SEO)?

Search engine optimization is a methodology of strategies, techniques, and tactics used to increase the number of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine (SERP) -- including Google, Bing, Yahoo and other search engines.

WHAT IF I DON'T HAVE ANY GRAPHICS TO USE?

That's not a problem! We are graphic designers and we can create just about anything you need from logo designs to product photography. Some of these services do cost extra, but we will be glad to work with you however we can!

WHAT ARE 'GOOGLE ANALYTICS?

Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. Google launched the service in November 2005 after acquiring Urchin. Google Analytics is now the most widely used web analytics service on the Internet.

CONTACT OGAL

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